Shipment Policy
Effective Date: January 15, 2025

At CartierCharm.com, we prioritize timely and secure delivery of your purchases. This Shipment Policy outlines our shipping methods, delivery timelines, costs, and other important details.

1. Shipping Methods

  • Standard Shipping: Cost-effective option with delivery in 5-7 business days.

  • Express Shipping: Faster delivery within 2-3 business days.

  • International Shipping: Delivery times vary by destination (7-15 business days).

2. Shipping Costs

  • Shipping costs are calculated at checkout based on weight, destination, and shipping method.

  • Orders over a certain value may qualify for free shipping (promotion-specific).

3. Delivery Timelines

  • Delivery estimates exclude weekends and public holidays.

  • Delays may occur due to weather, customs processing, or unforeseen circumstances.

4. Order Tracking

  • Once shipped, you will receive an email with a tracking number and carrier information.

  • Track your shipment in real-time using the link provided.

5. International Shipments

  • Customs duties, taxes, and fees are the customer’s responsibility.

  • Delays due to customs are beyond our control.

6. Undeliverable Packages

  • If a package is returned due to incorrect address, failed delivery attempts, or refusal to pay customs fees, we will contact you for resolution.

  • Additional shipping fees may apply for re-delivery.

Contact Us

For questions or concerns regarding shipping, please contact us: