Sales Policy

Effective Date: November 25, 2024

At Cartier Charm, we are committed to providing our customers with a seamless shopping experience. This Sales Policy outlines the terms and conditions applicable to all purchases made through our website, cartiercharm.com.

1. Product Information

We strive to ensure that all product descriptions, images, and pricing details are accurate and up-to-date. However, we cannot guarantee that your device’s display will accurately represent product colors.

  • Availability: Products are subject to availability. If an item is out of stock after an order is placed, we will notify you promptly.
  • Pricing: Prices are listed in USD and exclude taxes, shipping, and handling fees, unless otherwise stated.

2. Order Process

Placing an Order:

  • Browse our website and add desired items to your cart.
  • Proceed to checkout, review your order, and provide accurate shipping and billing information.

Order Confirmation:

  • Upon successful payment, you will receive an order confirmation email. This email serves as proof of your purchase.
  • We reserve the right to cancel or refuse any order for reasons such as suspected fraud, product unavailability, or errors in product details.

3. Payment Terms

We accept the following payment methods:

  • Credit/Debit Cards (Visa, Mastercard, American Express)
  • Online Payment Platforms (e.g., PayPal)

Payments must be made in full at the time of purchase. If payment authorization fails, the order will not be processed.

4. Shipping and Delivery

Shipping Options:

We offer multiple shipping options at checkout, with delivery times depending on the selected method and destination.

Delivery Time:

Estimated delivery times are provided at checkout. Delays may occur due to unforeseen circumstances beyond our control.

Shipping Costs:

Shipping fees are calculated at checkout and vary based on your location and order weight.

Tracking:

Once your order ships, you will receive a tracking number to monitor its progress.

5. Return and Refund Policy

We accept returns and refunds in accordance with our Refund and Returns Policy, available on our website.

6. Customer Responsibilities

Customers are responsible for:

  • Providing accurate and complete shipping information.
  • Paying applicable customs duties, taxes, or fees for international orders.
  • Ensuring someone is available to receive the package upon delivery.

7. Limitation of Liability

Cartier Charm is not liable for:

  • Delays or failures caused by third-party shipping providers.
  • Damage resulting from misuse or improper handling of products.

8. Changes to This Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Changes will take effect immediately upon posting on our website.

9. Contact Us

For questions or concerns about this Sales Policy, please contact us: